Sunday, January 30, 2011

May 23-28th, 2011 - Society for the Preservation of Natural History Collections

Join us in the City by the Bay, May 23-28th, 2011 for the 26th Annual Meeting of the Society for the Preservation of Natural History Collections, hosted by the California Academy of Sciences (CAS).  We will be joined this year by our colleagues from the Natural Science Collections Alliance (NSCA) for the fourth joint meeting of these two societies.  We think that this will be an exciting and productive meeting for both groups and look forward to continuing our collaborations.

The link for the site is: http://research.calacademy.org/spnhc
1) To register for the meeting, you can register yourself and you can add a guest to your registration for all of the evening social events by choosing the ADD A Guest options.  You will be charged for all of the options that you selection in one transaction.  However, if you want to bring a guest on the field trips you will need to start from the beginning of the registration process, choose “Guest” as the registration type, and then you will be given only field trip choices to pick from.  You will have to run your credit card through again to pay for that transaction.  We apologize for the clumsiness of this process, but we had a short time to get the system set up and this was the quickest way to do it.  There are instructions on the meeting registration web page, and if you have any trouble, please be sure to contact us

2) We have negotiated with the hotel for a few rooms for students.  A double occupancy room is normally $134 with the 3rd & 4th people paying an additional $20 each.  For students they will allow 4 students per room without paying the additional $20 for the 3rd and 4th people.  Since most institutions will not likely have 4 students attending, please encourage your students to try to pair up with other students to save some money!!

3) While the dates of the conference are 23-28 May, please note that the workshop on georeferencing will take place on 21-22 May.

We are looking forward to seeing you in San Francisco in May!

Saturday, January 15, 2011

1 Day Workshop: Understanding Visitors Surveys and Customer Service

Understanding Visitor Surveys and Customer Service: A Workshop to Maximize What Your Audience Knows About Your Institution

One-Day workshop led by Wendy Meluch and Stephanie Weaver
January 22, 2011, 9:30 am to 3:00 pm
Paki Hall, Bishop Museum
$25 Student Members, $45 HMA Members; $75 Non-members

9:30 - 11:30: Learn to design and to collection info on visitor expectations, satisfaction and demographics, and how to analyze data. Wendy Meluch, instructor.

1:30 - 3:30: Learn to engage the visitor by reviewing "how an understanding of visitor motivations can inform and influence marketing and programming." Stephanie Weaver, instructor.

Wendy Meluch, is principal of Visitor Studies Services, and worked with a wide variety of institutions to help them bring the visitor voice into exhibit and program development. Clients include Bishop Museum; the Exploratorium; Chabot Space & Science Center; Anchorage Museum; & San Francisco Zoo. Her special interests in the field include visitor satisfaction, serving populations with special needs, and bilingualism in the museum environment. She holds an MA in Museum Studies from San Francisco State University and BAs in Anthropology and Tourism Management.

Stephanie Weaver is principal of Experienceology, a visitor experience consultancy based in San Diego, CA. She has a BA in film & design, and an MPH in health education. She developed her problem-solving approach working in the healthcare and museum fields. She has the ability to distill and synthesize key information and is a highly rated workshop presenter and meeting facilitator. She has created a how-to handbook- Creating Great Visitor Experiences: A Guide for Museums, Parks, Zoos, Gardens & Libraries. Clients include the San Diego Natural History Museums, California State Parks, Midway Aircraft Carrier Museums, Quail Botanical Gardens, Oakland Museum of California, Philbrook Museum of Art.